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Product Warranty: One-year Limited Warranty

All of the products we sell online are guaranteed for one (1) year from the date of purchase against defects in materials and workmanship. (See our Returns Policy for policy on returns due to other reasons.)

What our warranty covers:
Our one-year limited warranty covers defects in materials and workmanship in selected products that are sold to buildershardwareonline.com customers.

This warranty lasts for a period of one (1) year from the date of purchase bought from buildershardwareonline.com.

Buildershardwareonline.com and/or its vendor(s) will repair or replace, at its option, the defective product(s).

What our warranty does not cover:
Living Finishes: Changes in the look, color and texture of unlacquered brass and oil-rubbed bronze finishes.
Damage to products and/or its finishes caused by misuse, abuse, or improper installation, cleaning, maintenance, or exposure to weather or other corrosive elements.
Normal wear and tear, as well as weather-related damage.
Incidental or consequential damages.
Cost of installation, removal, and re-installation.
Any item not purchased from buildershardwareonline.com.

If you have a product that falls within the warranty terms outlined above, please contact us via phone: (909) 918-6810 or via e-mail.

We will discuss the nature of the problem with you and determine the best course of action. If we ask you to return the product to us or to the specified vendor(s) for inspection, we will contact you by phone and/or email for specific instructions. Once the product is received for inspection, we will contact you within seven (7) working days of receiving the product with an evaluation of your claim and intended remedies.

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Shop with confidence at BuildersHardwareOnline.com with our commitment to great quality products, prompt delivery, and a dedicated customer care team with knowledgeable product specialists. Builders Hardware Online offers specialty builders hardware, residential and commercial door hardware including solid brass door bolts, flush bolts, surface bolts, door stops, floor stops, pocket door pulls, bath accessories, cabinet knobs and pulls, and affordable storage organization solutions with bath vanity organizers, kitchen cabinet organizers, including a variety of drawer base organizers, pantry pullouts, lazy susans, and blind corner organizers. We take great pride in showcasing our products and strive to make your shopping experience the best at BuildersHardwareOnline.com.
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